CAREER Opportunities

Permanent, Full-Time | CALGARY, AB

ABOUT US: Alberta Animal Rescue Crew Society (AARCS) is a registered non-profit charity located in Calgary, Alberta helping over 4,000 animals find loving adoptive homes each year. We also facilitate numerous community support programs helping people and pets in our community. Our mission is Changing Lives Through Kindness.

THE ROLE: The Administrative Assistant plays a vital role in ensuring smooth day-to-day operations by serving as the first point of contact for clients, both in person and over the phone. This role is responsible for greeting and assisting walk-in clients, managing phone inquiries, and overseeing the reception area to create a welcoming and professional environment. Additionally, the Administrative Assistant is tasked with managing the organization’s primary info email account, responding to inquiries, and directing communication to the appropriate team members.

Beyond front-desk duties, the Administrative Assistant supports key administrative functions, including maintaining merchandise inventory in the reception area, accepting donations, processing and tracking all onsite financial transactions, and coordinating the packing and shipping of online orders from our store. The role also requires collaboration with other departments to ensure administrative tasks are completed efficiently and customer interactions are handled with care and professionalism.

This position is essential for maintaining client satisfaction and supporting the organization’s overall operational efficiency.

POSITION REQUIREMENTS:

• Genuine interest in animal welfare: Have a passion for animal welfare and connect with our mission to Change Lives Through Kindness.
• Customer Service Excellence: Demonstrated ability to provide exceptional service to clients, volunteers, and team members, ensuring all interactions are positive and helpful.
• Multitasking & Prioritization: Proven capacity to manage multiple responsibilities simultaneously, prioritize tasks effectively, and remain calm under pressure.
• Adaptability & Flexibility: Ability to quickly adapt to changing situations or tasks, and a willingness to assist with a variety of administrative and operational duties as needed.
• Proactive Problem-Solving: Demonstrates initiative in identifying potential issues and resolving them proactively in collaboration with appropriate stakeholders to ensure smooth daily operations.
• Tech-Savvy: Comfort with learning new software and technology platforms beyond standard office applications; familiarity with point-of-sale systems and customer relationship management (CRM) software is a plus.
• Compassionate & Patient: Strong interpersonal skills with an empathetic approach, especially when working in an emotionally-charged setting like an animal welfare organization.
• Ability to Handle Sensitive Situations: Capable of handling sensitive or emotional situations with care, tact, and confidentiality, particularly when dealing with clients regarding animal welfare issues.
• Attention to Cleanliness & Safety: Uphold cleanliness standards in reception areas, with awareness of safety protocols, particularly in animal care settings.
• Financial Competence: Basic bookkeeping or cash-handling skills to manage transactions, balance receipts, and provide accurate records for financial tracking.
• Initiative in Marketing Support: Assist with light marketing tasks, such as helping to organize promotional materials, supporting social media efforts, or coordinating with vendors on merchandise for the organization.

PRINCIPAL ACCOUNTABILITIES:

• Answer all incoming phone calls, and return voicemails from clients.
• Ensure all inquiries made via phone, email or walk in are directed to the appropriate staff member.
• Process payments for adoption fees, merchandise sales, or donations.
• Coordinate appropriate handling of all incoming and outgoing mail and deliveries.
• Daily reconciliation of Moneris transactions.
• Assist with incoming donations, managing the donation bins, touring interested donors through the facility and generally facilitating positive interactions with walk-in donors.
• Assist programs as requested with administrative tasks or walk-in foster assistance.
• Send handwritten thank-you cards as requested and to our wishlist donors.
• General upkeep and stocking of in-house merchandise.
• Order office and shelter supplies as needed, seeking out the current most cost-effective options.
• Receive, pack and ship all online orders from AARCS Shop.
• Perform stock inventories and unpack all new shipments of AARCS merchandise.
• Assist with other tasks, as assigned.

EDUCATION/TRAINING:

• High School Diploma or equivalent, Certificate/Diploma in Office Administration or General Administration considered an asset.
• Minimum 3 years administration and/or customer service experience preferred.

OTHER REQUIREMENTS: 

• Valid driver’s license

WORKING CONDITIONS: 

• Office environment within a busy animal shelter with a moderate to loud noise level.
• Ability to lift 40 lbs and up to 100 lbs with assistance.
• Ability to sit, and/or type for extended periods of time.

DETAILS: 

Shift: Monday through Friday, 8 hours per day (between 8am – 5pm).

Start Date: Immediately

Location: Safe Haven – 5060 74 Ave SE, Calgary AB T2C 3C9

Salary Range: $40,000 – $46,500 annually, based on experience and qualifications.

Benefits:

• Paid vacation, statutory holidays and wellness time
• Company benefits (Health, Dental, Life & Disability)
• Continuing education and professional development opportunities
• Discounted pet food, services and supplies
• Free parking
• Public transit accessible

Apply Now: Qualified applicants should click the APPLY ONLINE link below to complete the application. The posting will remain open until a suitable candidate is found. We appreciate the time and effort it takes to apply and thank you in advance for your interest. Only those selected for an interview will be contacted.

AARCS is an equal opportunity employer.  If you require accommodation measures during any phase of the hiring process, please notify us at [email protected] as soon as possible. All information received in relation to accommodation requests will be kept confidential.

– APPLY ONLINE –

Permanent, Full-Time | CALGARY, AB

ABOUT US: Alberta Animal Rescue Crew Society (AARCS) is a registered non-profit charity located in Calgary, Alberta helping over 4,000 animals find loving adoptive homes each year. We also facilitate numerous community support programs helping people and pets in our community. Our mission is Changing Lives Through Kindness.

THE ROLE: Reporting to the Director of Programs, the Adoptions Manager plays a key role in leading and enhancing AARCS’ adoption program. This position requires a strategic and creative individual to increase adoption rates and ensure that animals are matched with loving homes. The Adoptions Manager oversees a dedicated team of staff and volunteers, guiding them to meet organizational goals while providing excellent customer service and high standards of animal care. Success in this role demands strong leadership, conflict resolution skills, and the ability to collaborate effectively with diverse groups, including staff, volunteers, and the community.

POSITION REQUIREMENTS:

• Genuine interest in animal welfare.
• Emotional resilience to handle difficult or stressful situations.
• Ability to develop and execute creative, innovative solutions to increase adoption rates.
• Excellent communication and interpersonal skills to work effectively with a diverse team and public.
• Exceptional organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• Comfortable handling dogs, cats, and critters, including those with complex behaviors.
• Strong conflict resolution, problem-solving, and decision-making skills.
• Previous experience in animal shelter or adoption programs is considered an asset.

PRINCIPAL ACCOUNTABILITIES:

• Oversee the day-to-day operations of the adoptions department, ensuring all processes run efficiently and effectively.
• Lead and manage Adoptions Coordinators, providing mentorship, performance evaluations and management, and support.
• Coordinate with other departments to facilitate the smooth transition of animals from intake to adoption.
• Develop and implement innovative strategies and campaigns to boost adoptions and streamline the adoption process.
• Manage the planning and execution of adoption events, including organizing staffing and volunteers, logistics, and marketing efforts.
• Ensure that adoption policies and procedures are followed consistently to maintain high standards of service and care.
• Track and analyze adoption data, generating regular reports to measure success and identify opportunities for growth or improvement.
• Ensure accurate and up-to-date animal profiles in PetPoint and website to maximize exposure of adoptable animals.
• Serve as the escalation point for the Adoptions team, handling any customer service issues or disputes with professionalism and compassion.
• Manage relationships with Pet Stores, addressing any concerns or grievances. Collaborate with Cat Foster Home Coordinator on the movement of cats, ensuring an adequate number are available in stores for adoption.
• Assist in training and developing both new and existing staff and volunteers, ensuring a consistent, high-quality adoption experience.
• Provide on-call support to foster homes and/or shelter caregivers in the case of an emergency during a one week rotation, as needed, but approximately once every 12 weeks.
• Other tasks as assigned.

EDUCATION/TRAINING:

• Minimum High School Diploma or equivalent.
• Minimum three years management or supervisory experience, preferably in a similar field.

OTHER REQUIREMENTS: 

• Valid driver’s license

WORKING CONDITIONS: 

• Office environment within a busy animal shelter with a moderate to loud noise level.
• The position may involve exposure to dangerous and/or diseased animals.
• Ability to walk, reach overhead and lift up to 50lbs.
• Ability to stand/sit/type for prolonged periods of time.

DETAILS: 

Shift: Tuesday to Saturday, 8-hour shifts. Flexible schedule to accommodate operational needs.

Start Date: Immediately

Location: Safe Haven – 5060 74 Ave SE, Calgary AB T2C 3C9

Salary Range: $55,000 – $67,000 annually, based on experience and qualifications.

Benefits:

• Paid vacation, statutory holidays and wellness time
• Company benefits (Health, Dental, Life & Disability)
• Continuing education and professional development opportunities
• Discounted pet food, services and supplies
• Free parking
• Public transit accessible

Apply Now: Qualified applicants should click the APPLY ONLINE link below to complete the application. The posting will remain open until a suitable candidate is found. We appreciate the time and effort it takes to apply and thank you in advance for your interest. Only those selected for an interview will be contacted.

AARCS is an equal opportunity employer.  If you require accommodation measures during any phase of the hiring process, please notify us at [email protected] as soon as possible. All information received in relation to accommodation requests will be kept confidential.

– APPLY ONLINE –

Permanent, Full-Time | CALGARY, AB

If you are a positive, friendly, and approachable animal lover with strong animal handling skills and attention to detail, this is the job for you!

ABOUT US: Alberta Animal Rescue Crew Society (AARCS) is a registered non-profit charity located in Calgary, Alberta helping over 4,000 animals find loving adoptive homes each year. We also facilitate numerous community support programs helping people and pets in our community. Our mission is Changing Lives Through Kindness.

THE ROLE: Reporting to the Director of Programs, the Cat Care Team Lead will be responsible for leading caregiver shifts, facilitating day-to-day animal husbandry and ensuring that our cat care areas are clean and stocked. Having a strong understanding of cats, their behavior and medical needs is important in facilitating appropriate housing and enrichment for cats in our care. 

ABOUT YOU: Having both a love of people and animals, you are naturally optimistic, positive, friendly, and approachable. Working with onsite volunteers and staff – you pride yourself on ensuring a clean, sanitary and efficient space. You are confident with your animal handling skills. You are tech savvy to support entering animal files and other administrative tasks, as required. You love engaging with people and are proud of the excellent levels of customer service you provide. At heart, you strive to see every animal provided with the highest quality of care during their time at the shelter. Your strengths include a positive attitude, attention to detail, teamwork and adaptability to change. Your lifestyle allows you to regularly and consistently maintain a flexible schedule. You are able to work evenings and weekends to accommodate the needs of the organization.

POSITION REQUIREMENTS:

• Genuine interest in animal welfare.
• Emotional resilience to handle difficult or stressful situations.
• Cat handling experience required; including ability or willingness to work with feral cats and under socialized cats.
• Intermediate to advanced level of office software proficiency in MS Word, Excel, Internet, Google Docs and databases.
• Strong organizational and critical thinking skills.
• Proven track record of being able to cultivate positive working relationships.
• Personable with the ability to develop a positive rapport with stakeholders.
• Ability to stand for prolonged periods of time.
• Ability to walk, reach overhead, and lift up to 50lbs.
• Must be able to work Sunday 10:00am – 7:00pm, Monday to Thursday 8:00am to 5:00pm.

PRINCIPAL ACCOUNTABILITIES:

• Work with shelter staff and caregivers to ensure cats are cared for by AARCS standards, and ensure their ongoing well being and quality of life.
• Lead shelter shifts, including delegating responsibilities and facilitating shift huddles.
• Assist with cleaning, feeding and general animal husbandry as needed.
• Administer medication to shelter cats as prescribed by AARCS Veterinary Hospital.
• Maintain shelter cleanliness as it pertains to the cat area, including but not limited to; cleaning crates, washing dishes, doing laundry, washing the floor and participating in deep cleans.
• Facilitate meet and greets when needed.
• Facilitate appropriate housing and enrichment for cats in our shelter.
• Collaborate with Cat Shelter Operations Coordinator to ensure supplies are stocked in cat rooms at all times.
• Participate in Trap, Neuter, Return (TNR) cases as requested.
• Assist with shelter intake and foster home discharges & supply requests, as needed.
• Other tasks as assigned.

EDUCATION/TRAINING:

• Minimum High School Diploma or equivalent.

CONSIDERED AN ASSET: 

• Previous kennel or animal care experience
• Valid Driver’s License

DETAILS: 

Shift: Sunday 10:00am – 7:00pm, Monday to Thursday 8:00am to 5:00pm

Start Date: Immediately

Location: Safe Haven – 5060 74 Ave SE, Calgary AB T2C 3C9

Salary Range: $33,000 – $40,000 annually, based on experience and qualifications.

Benefits:

• Paid vacation, statutory holidays and flex time
• Company Benefits (Health, Dental, Life & Disability) (24+ hours/week)
• Continuing education and professional development opportunities
• Discounted pet food, services and supplies
• Free Parking
• Public transit accessible

Apply Now: Qualified applicants should click the APPLY ONLINE link below to complete the application. The posting will remain open until a suitable candidate is found. We appreciate the time and effort it takes to apply and thank you in advance for your interest. Only those selected for an interview will be contacted.

AARCS is an equal opportunity employer.  If you require accommodation measures during any phase of the hiring process, please notify us at [email protected] as soon as possible. All information received in relation to accommodation requests will be kept confidential.

– APPLY ONLINE –

LOCUM RVT in Edmonton

Position: Registered Veterinary Technologist, Locum

Shelter Location: North Haven – 8108 Coronet Rd NW, Edmonton

Shelter Hours: Monday to Sunday,  8:00am-6:00pm 

Shift: 1 day a week (6-8 hours). Can be any day of the week. Preferably the same day each week.

Hourly Rate: $25.00 per hour

 

ABOUT YOU: Are you an experienced and enthusiastic VET TECH? Have you been looking for an opportunity in shelter medicine? Then we’re looking for you! We are seeking a registered veterinary technologist for one day a week in our North Haven Shelter in Edmonton, Alberta.

• You are a confident technologist.
• You are willing and eager to do a number of physical exams.
• You are able and willing to work in a fast-paced environment.
• You have a love for animals and a solid understanding of shelter medicine.
• You are positive, friendly and approachable.

If this sounds like you, email: [email protected] today!

Alberta Animal Rescue Crew Society 

5060 – 74th Ave SE, Calgary, Alberta

Volunteer VETERINARIANS + RVTS

Clinic Hours MONDAY to FRIDAY 8am-6pm

ABOUT YOU: Are you an experienced and enthusiastic VETERINARIAN or VET TECH? Have you been looking for an opportunity in shelter medicine? Then we’re looking for you!

We are seeking volunteer veterinarians and registered veterinary technologists for our Safe Haven Shelter in Calgary, Alberta.

• You are a confident surgeon or technologist.
• You are willing and eager to do a number of physical exams.
• You are able and willing to work in a fast-paced environment.
• You have a love for animals and a good understanding of shelter medicine.
• You are positive, friendly and approachable.

If this sounds like you, email: [email protected] today!